Guards are inspected on a twenty-four (24) hour basis by roving officers/Field Inspectors to keep our guards alert and speak and span.
Immediate Response to Emergency Cases
Upon receipt of the guard/client's call, our Night Shift Officer (SDO) will immediately dispatch the agency's ready 24 hours: "Response Team" which can respond to emergency calls even at a short period of time
Night Hourly Calling Check-Up
It is mandatory required that the guards on night shift duty to call the agency every hour.
In order to immediately respond to clients request for replacement or additional guard, our Operations Officer on duty maintains a ready pool of well-trained and experience guard.